Your Privacy Is Our Responsibility

1 Introduction & Scope of Policy

gdbet, as a trusted online gaming platform in Bangladesh, places the highest priority on protecting your personal information. This privacy policy ("Policy") provides a transparent account of how your information is handled and keeps you informed about your rights.

This policy applies to the gdbet website, mobile version, and all associated services. When you open an account on our platform, play games, place bets, or use any service, you voluntarily provide certain information and some information is collected automatically. This policy provides a detailed explanation of all those processes.

We believe that transparency of information is the foundation of trust. That is why we present our policy in plain, easy-to-understand language without using any ambiguous terms.

2 What Information We Collect

gdbet collects various types of information. This information comes from two main sources — information you provide directly and information collected automatically while you use the platform.

2.1 Information You Provide Directly

You provide the following information when registering an account and using our services:

• Full name and date of birth (for age verification — our services are for users aged 21+ only)
• Valid email address and mobile number
• Login credentials (username and password — stored in encrypted form)
• Documents required for identity verification (copy of national ID or passport)
• Financial transaction details: bKash, Nagad, Rocket, Upay, or bank transfer details
• Messages and information provided during support contact

2.2 Automatically Collected Information

The following information is collected automatically while you use our platform:

• IP address and device identifier information
• Browser type, operating system, and language settings
• Browsing activity on the platform, pages visited, and time spent
• Gaming activity — betting history, win and loss records
• Information collected through cookies and similar tracking technologies
• Data related to referral sources and marketing channels

2.3 Information Received from Third Parties

In some cases, we may collect identity-related information about you from trusted third parties for the purpose of verification or fraud prevention. This process is entirely secure and is conducted in compliance with applicable law.

3 Purpose of Using Information

gdbet uses your information only for specific and legitimate purposes. We never misuse your information or use it beyond its intended purpose.

• Account Management: Creating, verifying, and maintaining your account and ensuring secure login.
• Financial Transaction Processing: Completing deposit and withdrawal requests quickly and securely. Our standard withdrawal time is just 5–30 minutes.
• Service Improvement: Personalizing your experience, providing game recommendations, and improving platform performance.
• Customer Support: Ensuring quick and effective resolution of your complaints and queries.
• Regulatory Compliance: Age verification, adherence to responsible gaming policies, and compliance with anti-money laundering (AML) regulations.
• Security: Detecting and preventing fraud, monitoring suspicious transactions, and maintaining account security.
• Bonuses & Promotions: Properly issuing and managing offers applicable to you — such as the 200% welcome bonus.
• Communication: Keeping you informed about important updates, security alerts, or service changes.

4 Data Storage & Security

gdbet has adopted the most advanced technical measures to protect your information. We secure all data transmission using SSL (Secure Sockets Layer) encryption technology. The padlock icon next to the web address confirms that your connection is fully encrypted.

4.1 Technical Security Measures

• 256-bit SSL/TLS encryption — applied to all data transmissions
• Passwords stored using bcrypt or an equivalent hashing algorithm
• Secure server environment and regular security audits
• Firewall protection and intrusion detection systems
• Two-Factor Authentication support

4.2 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period to meet legal and regulatory obligations. Once the retention period ends, information is securely deleted or anonymized.

4.3 Employee Access Controls

Our staff are granted access only to the information necessary for their specific responsibilities. All employees sign confidentiality agreements and receive regular training on data protection.

5 Sharing Information with Third Parties

gdbet does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, sharing information may be necessary in certain specific circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay, and bank transfer service providers receive the necessary information to complete financial transactions — solely for transaction processing.
• Technology Service Providers: Technology partners who assist in operating our platform, and who work under strict confidentiality agreements.
• Legal Obligations: We may be legally required to disclose information in response to a court order, government investigation, or applicable law.
• Fraud Prevention: Limited information may be shared with specialized verification agencies to ensure account security and prevent money laundering.

In each case, we ensure that the third party protects your information with equal care and uses it only for the specified purpose.

6 Cookie Policy

Cookies are small text files stored on your device that help improve your browsing experience. gdbet uses the following types of cookies:

6.1 Essential Cookies

These cookies are essential for the core functionality of the platform. They are used for login sessions, security verification, and account authentication. These cookies cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your preferences and settings, such as language preference or display settings. They make your experience more personalized.

6.3 Analytics Cookies

These cookies are used to collect statistics about platform usage. This information helps us improve our service quality. You can control these cookies from your browser settings if you wish.

You can block or delete cookies by changing your browser settings, but this may limit some features of the platform.

7 Your Rights

As a gdbet user, you have the following rights regarding your personal information:

• Right to Know: You have the full right to know what information we hold about you and how we use it.
• Right to Correction: If there is any error in your information, you may request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though this may not be possible where legal or regulatory obligations exist.
• Right to Portability: You may request a copy of your information in a structured format.
• Right to Object to Processing: You may object to the processing of your information on specific grounds.
• Right to Withdraw Consent: You may withdraw consent at any time for any process that is based on your consent.

To exercise any of your rights or to submit any information-related request, please contact our support team. We are committed to responding to your request within a reasonable time.

8 Protection of Minors

gdbet strictly provides services only to users aged 21 or above. We do not knowingly collect information from any minor.

We collect the necessary information at the time of registration to verify age. If we become aware that information about a minor has been collected by mistake, we will immediately delete that information and close the associated account.

If you become aware that a minor is using our platform, please notify our support team immediately.

9 International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that:

• The destination country has adequate data protection measures in place
• The applicable legal safeguards for data transfer have been followed
• The receiving party maintains protection standards consistent with this privacy policy

10 Policy Changes & Updates

gdbet reserves the right to update this privacy policy as needed. If significant changes are made to the policy, we will notify you in the following ways:

• Sending a notice to your registered email address
• Displaying a clear notification when you log in to the platform
• Noting the date of the update on this page

Continued use of the platform after changes have been made will be considered as your acceptance of the new policy. It is therefore advisable to read this page once after any changes.

11 Responsible Gaming & Data Protection

At gdbet, we believe responsible gaming and data protection complement each other. We use your data to keep your gaming experience safe.

By analyzing information about your gaming behavior, we can identify potential patterns of problematic use and offer timely support. This information is never used against you — it is used for your wellbeing and safety.

For more information on responsible gaming, visit our Responsible Gaming page.

12 Response to Security Breaches

If a data security breach occurs, gdbet will act quickly:

• The affected systems will be contained immediately after the incident is identified
• Authorities will be notified in accordance with applicable law
• If your information has been affected, we will inform you within a reasonable time
• Clear guidance will be provided on the nature of the incident, the information affected, and what steps you should take
• Necessary measures will be taken to prevent such incidents in the future